Analysis
Software to use
State what software you are going to use for each of your ‘problems’.
what type you could use and why you have made your recommendations
what type you could use and why you have made your recommendations
Hardware to use
Identifying the problem
Who is the client - what information you ask for
Who is the user - explain the user in terms of training / health and safety/ protection of system
Who are the audience - the customer
Description of the problem
EG: the client is Steve Clein. He runs a small stationery company in Bexleyheath. The company, Pens R Us, employs 10 other people in the office in the High Street. Steve would like a spreadsheet to:
1. Record daily sales records
2. Include statements if item needs to be re-ordered or not
Interviewing the client
Give proof of your communication with your client through an interview, questionnaire, email or telephone conversation.
NOTE THIS RECORD YOUR COMMUNICATION EVEN IF YOU MAKE IT UP.
Client Requirements
State what the client wants you to do.
Pens R Us-problem description
Problem: Steve Clein requires a spreadsheet to order more stationery.
Client: Steve Clein
User: Steve Clein
Audience: Stationery Supply companies.
1. Perform quick calculations
2. Record any profit
3. Easy to operate
4. Reduces time spent on calculations
5. If you are asked to look at how the solution deals with health and safety.
6. Secure systems
7. confidentiality
5. If you are asked to look at how the solution deals with health and safety.
6. Secure systems
7. confidentiality
Inputs, Processes and Outputs
Input |
The type of paper |
The quantity required |
Is it folded or not |
Process |
Looking up prices |
Calculating totals |
Adding on VAT |
Output |
The company name and address |
The total price |
The date |
Error messages |
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